KYC and AML Policy

1win enforces strict KYC and AML procedures to verify user identities, eliminate fraudulent conduct, and prevent illegal financial activity across the platform. These measures form the backbone of responsible gaming and long-term user safety.

This policy guarantees the following:

• Maintenance of a fair play environment for all registered participants
• Protection of the platform’s financial ecosystem against exploitation
• Adherence to applicable regulatory requirements under Bangladesh law
• Prevention of identity fraud and unauthorised account access
• Fulfilment of the platform’s reporting obligations to relevant authorities
• Consistent application of security measures across all account types

Every new player on the 1win platform is required to complete a mandatory identity check before accessing full account functionality. This ID verification process ensures that all account holders are who they claim to be and that personal data is accurately recorded.

The following documents are required for successful verification:

• A valid government-issued photo ID, such as a national identity card, passport, or driver’s licence
• Proof of current residential address, such as a recent utility bill or bank statement issued within the last three months
• Verification of all payment methods used for deposits and withdrawals, which may include bank statements or screenshots of digital wallet details
• A recent selfie or photograph alongside the submitted ID document, where requested by the compliance team
• Any additional documentation requested by 1win to satisfy regulatory requirements or resolve verification discrepancies

1win employs a comprehensive range of measures to combat money laundering, counter-terrorism financing, and other prohibited financial activities on the platform. These security measures are applied consistently across all accounts and transaction types.

Specific actions taken by the platform include:

• Continuous transaction monitoring to detect irregular or high-risk betting patterns
• Deployment of automated systems to flag suspicious activity for further review
• Manual auditing of high-value transfers, unusual withdrawals, or unexplained deposit volumes
• Cross-referencing of account holder data against international sanctions lists and databases
• Cooperation with law enforcement and financial regulators when suspicious activity is identified
• Submission of formal reports to relevant regulatory authorities in accordance with Bangladesh reporting obligations
• Periodic internal reviews of AML procedures to ensure ongoing compliance with updated standards

All 1win users are required to observe strict conduct standards to remain compliant with the platform’s KYC and AML framework. Violations of these standards are treated as serious breaches subject to immediate disciplinary action.

The following activities are strictly prohibited:

• Registering or operating multiple accounts under the same identity or different identities
• Submitting forged, altered, or stolen documents during the ID verification process
• Attempting to launder funds or process transactions linked to illegal activity through the platform
• Exploiting system vulnerabilities or engaging in any form of technical manipulation
• Sharing account access credentials with third parties or allowing others to operate an account
• Using another person’s payment method for deposits or withdrawals without verifiable authorisation
• Structuring transactions in a deliberate effort to evade automated transaction monitoring systems

Any breach of 1win’s KYC and AML policies results in immediate disciplinary measures, which may be applied at the platform’s sole discretion in accordance with applicable regulatory requirements. The severity of the response corresponds to the nature and extent of the violation.

Penalties for non-compliance include temporary or permanent account deactivation, the freezing or forfeiture of funds associated with suspicious activity, the voiding of active bets or accumulated winnings, mandatory escalation to relevant financial authorities, and referral to law enforcement bodies where criminal conduct is suspected.

All users registered on the 1win platform bear direct responsibility for maintaining accurate, current, and truthful account information at all times. The document submission process must be completed promptly upon request, and full cooperation is required whenever the compliance team seeks additional personal data or supporting documentation.

Account holders must not use the platform in any manner that may constitute a breach of applicable AML or KYC standards. Any changes to personal circumstances, such as a change of address or updated identification, must be reported to the platform without unnecessary delay. Users are also responsible for notifying 1win immediately upon becoming aware of any suspicious activity linked to their account, including unauthorised access attempts or unrecognised transactions.

1win maintains a firm commitment to transparency in all compliance-related processes, ensuring that users can trust the platform to operate with integrity and in accordance with international standards. These measures are in place to protect the user community, build lasting trust, and uphold a safe and accountable betting environment.

Core principles that underpin this commitment include:

• Full adherence to internationally recognised KYC and AML standards
• Protection of personal data and user privacy in accordance with applicable data protection laws
• Proactive and ongoing transaction monitoring to identify and address irregularities
• Equal application of compliance standards across all registered participants, regardless of account status
• Transparent communication with users regarding the document submission and identity check processes
• Regular internal audits to assess the effectiveness of existing security measures
• Continuous alignment of platform policies with evolving regulatory requirements in Bangladesh and beyond